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  • Q. I cannot mount a touchscreen to LCD successfully. Can VICPAS help me?VICPAS can mount a touchscreen onto LCD for you.*The touch screen must be provided from us for this service.

  • Most of friends order a new membrane kaypd but didn't now how to replace and install, below is same tips VICPAS prepare, hope this would helpful with you.1.Please check and make sure is integrated when you receive our product from the Express.2.Before install, please connect the keyboard to the machine and get through electricity to check it workable or not, Notice: do not take off Double-sided ...

  • The keyboard that Vicpas provide will take 6 months Warranty base on non human damage. In order to keep our both benefit,please kindly follow below operating instructions.1.Please check and make sure is integrated when you receive our product from the Express.2.Before install, please connect the keyboard to the machine and get through electricity to check it workable or not, Notice: do not take o...

  • How to install replace touch screen touch panel touch sensor touch membrane?The touch screen panel that vicpas provide will take 12 monthes' Warranty base on non human damage. In order to keep our both benefit, please kindly follow below operating instructions.1.Please check and make sure is integrated when you receive our product from the Express.2.Before install, pls connect the panel to the me...

  • Q:What's the Insulation Resistance of VICPAS touch screen panel?A: The Insulation Resistance of VICPAS touch screen panel is ≥20 MΩ DC 25V

  • Q:What's the Linearity of VICPAS touch screen panel?A: The Linearity of VICPAS touch screen panel is ≤3.0% (5 wire touch), and ≤2.0% (4 wire touch).

  • Q:What's the Rated Voltage of VICPAS touch screen panel?A: The Rated Voltage of VICPAS touch screen panel is DC 5V 1mA.

  • Q:What's the Storage temperature of VICPAS touch screen panel?A: The Storage temperature of VICPAS touch screen panel is -20℃~+70℃ (Normaly) -30℃~+80℃ (Special)

  • Q:What's the Operation temperature of VICPAS touch screen panel?A: The Operation temperature of VICPAS touch screen panel is -10℃~+60℃ (Normaly) -20℃~+70℃ (Special)

  • Q. Can I buy touchscreens in small quantity with quick delivery?A. Definitely, Vicpas accept small order quantity, and we could ship out in the same day after payment, cause there are lot's of product we have regular stock quantity, if you have any urgent shipment, feel free to let us know.

  • Q: What do I need to use a touchscreen?A: Touchscreen, controller, controller cable, and driver software are needed.In addition, a host computer (to which the driver software will be installed) and monitor (on which the touchscreen will be mounted) are needed.

  • Q. I need a touchscreen whose specifications are suitable to my request.VICPAS can provide a touchscreen customized to your requesting specifications.Please contact us for more details.

  • Q. Does a resistive touchscreen recognize multiple touched points simultaneously?A: VICPAS Multi-touch Analog Resistive Touchscreen recognize multiple touched points at a time.4-wire and 5-wire touchscreens do not recognize multiple touched points at a time.

  • Q. Can I use a resistive touchscreen with gloves?Yes, a resistive touchscreen can be used with gloves.

  • Q. How long is operation life of a resistive touchscreen?1 million touches are guaranteed for a 4 wire touchscreen.15 million touches are guaranteed for a 5 wire touchscreen.

  • Q. How does a resistive touchscreen detect touched points?How touch screens detect where you pressedResistive Touch Screen consist of transparent films such as acrylic films and glasses with electric conductive and resistive layers (ITO). When fingers or pens touch the screen, the layers are pressed together, causing a change in the electrical current and thus a touch event will be registered. One...

  • Q. How is a resistive touchscreen structured? Fundamental Structure of Resistive Touch ScreensResistive Touch Screen are consist of transparent films such as acrylic films and glasses with electric conductive layers (ITO). When fingers or pens touch the screen, the layers are pressed together, causing a change in the electrical current and thus a touch event will be registered. Friction separator ...

  • Q. Are the controllers compliant with RoHS? Yes, all of our controllers are compliant with RoHS.Please refer to Resistive Touch Screen - RoHS for status of compliance.

  • Q. Is there a circuit diagram I can refer to? Yes, circuit diagram is available in the product specification sheet.Please refer to the specification sheets available in Analog Resistive Touch screen Controller (4W-TFT) for 4 wire resistive controller.Please refer to the specification sheets available in Analog Resistive Touch screen Controller (5W-TFT) for 5 wire resistive controller.

  • Q. Can I use the controller with power supply of 3.3V?Please use TSC-30/IC. TSC-30/IC can be used in the power supply range of 3.00 ~ 5.25V.

  • Q. Is there a controller supporting PS/2? Sorry, we do not have a controller supporting PS/2.

  • Q. What communication methods are supported?TSC-30/IC supports asynchronous serial (RS-232C) as well as USB communication (USB2.0 Full Speed).TSC-40/IC supports asynchronous serial (RS-232C) only.

  • Q. How should I mount a surface capacitive touchscreen onto a LCD panel?Please refer to instructions for use of the surface capacitive touchscreen.

  • Q. What is the size range of the surface capacitive touchscreen?Size range is between 5.7 and 20.1in wide.

  • Q. How long is operation life of a surface capacitive touchscreen?50 million touches are guaranteed.

  • Q. What is the difference between surface capacitive and projected capacitive?Projected capacitive supports dual touch while projected capacitive supports single touch only.Projected capacitive supports operations by gloved hands, and can be operated over a cover glass, while neither is possible on surface capacitive.

  • Q. What is the difference between surface capacitive and projected capacitive?Projected capacitive supports dual touch while projected capacitive supports single touch only.Projected capacitive supports operations by gloved hands, and can be operated over a cover glass, while neither is possible on surface capacitive.

  • Q. Notes for installation. Controller Make sure that polarity (+/-) is correct when connecting the power supply. Wrong connection may cause breaking of the controller. Please use power supply with minimum noise. Noises from power supply affect stability of the sensor. Make sure that connections of the wirings are correct. The screw holes near the sensor connector (tail-inserted connector)...

  • Q. Notes for installation. Touch screen Gap between LCD and Touch screen. A gap of approximately 0.7mm is needed between LCD and Touch screen. It may cause unexpected input if the gap is too narrow. Even greater distance will be needed if influence of noise is large. Tail Secure the distance of approximately 0.2mm between the tail and LCD. Fix the tail firmly as the change of distance...

  • Q. Handling notes of surface capacitive. A. Touch screen Do not depress or scratch the product with any object with a sharp edge or end. Do not forcibly bend or fold the product. When the product is stored, make sure it is packed in a packing box and stored in a storage temperature range, eliminating any outside load. Do not use or store the product under a condition where the product ...

  • Q. Smoke and/or strange smell issuing. A. Check if polarity of the power is correct. Check if voltage is impressed appropriately. Check if somewhere on the controller board is shorting out (check the backside as well). Make sure that power is not doubly supplied to both USB terminal and supply terminal. Make sure that the unit is properly grounded. Make sure that it is not connected to an...

  • Q. Does not work at all. A. Is LED turned on at booting? - No, LED is not turned on. Check if polarity of the power is correct. Check if voltage is impressed appropriately. - Polarity of the power is correct. Voltage is impressed appropriately. Check if board number of short plug is correct. - Board number of short plug is correct. The touchscreen and/or controller may be broken. - Ye...

  • Touch position drift. A. Conduct calibration.*1 Drift may occur if the surrounding environment changed. Ground the metal materials in the structure. Adjust sensitivity of the sensor on the driver screen. The gap between the sensor and LCD may not be enough. Make the gap greater than 0.7mm. Make sure that the tail is fixed. Do not touch the touchscreen upon starting (until the LED on the...

  • Q. Broken by static electricity. A. Make sure to ground the screw holes on the sensor side of the controller board. It is resistant to static electricity up until 27kV.

  • Q. Is the touchscreen compliant with Rohs? Yes.

  • Q. Can the touchscreen be used with the power supply of 3.3V? No, The touchscreen needs power supply of 5V.

  • Q. Is there limitation on the thickness of the cover glass? Yes, It depends on the siaze of touchscreen. More details pls contact:kandy1225..........com

  • Q. I want to make surface of the touch unit flat. Is it possible? Yes. You can make the surface of the touch unit flat by placing a cover glass on the touchscreen.

  • Q. Can I use the touchscreen with glove?Yes, but it depends on thickness and materials of the glove.

  • Q. How long is the operation life?Over 1 million for 4wire touch and over 15 million for 5wire touches.